pl
Italy
France
Spain
Portugal
Bulgaria
Czech republic
Slovakia
Romania
Turkey
Lithuania
Germany
Montenegro
Netherlands
Serbia
Switzerland
United Kingdom
Croatia
Hungary
Belgium
Luxembourg
Ireland
Norway
Denmark
Brazil
Argentina
Colombia
India
China
Hong KongAbout Gi BPO
At Gi BPO we specialise in advanced outsourcing solutions.
We partner with organisations to manage, optimise, and continuously improve critical business operations, taking full accountability not just for processes, but for the results they generate.
We work side by side with our clients to transform complexity into measurable outcomes, combining people, processes, technologies, and governance into integrated outsourcing solutions that support sustainable growth.
Our operating model
Results first
We manage productivity daily and link remuneration directly to measurable outcomes, ensuring full transparency and accountability.
Operational ownership
We take responsibility for people, tools, and technologies, enabling efficient, fully managed operations.
Long-term partnerships
We work through durable partnerships focused on continuous improvement and long-term value creation.
Clear goals, shared accountability
SLAs and KPIs clearly define objectives, roles, and responsibilities from the outset.
Risk & compliance built in
Strong legal and governance frameworks ensure labour compliance and operational security.
A path to Performance
Request a consultationUnderstand & Optimise
We analyse your processes to uncover inefficiencies, risks, and cost-saving opportunities.
Define What Matters
Scope, performance targets, and success metrics are set, to align with your business priorities.
Plan for Impact
Our flexible solutions deliver value by ensuring the right talent at the right cost.
Activate & Scale
Skilled teams, smart tools, and flexible structures are deployed to evolve with your needs.
Refine & Evolve
Ongoing reviews and data-led improvements sharpen operations and keep you ahead of the curve.
Our Impact in numbers
companies we work with
outsourcing experts
countries
Structured by function to deliver across industries
Know MoreLogistics & Manufacturing
Operational flow, optimised for performance and cost-efficiency.
Back Office & Digital
Smarter admin through automation, compliance, and expert control.
Field Marketing & Sales
On-the-ground brand activation that drives visibility and results.
Banking and Insurance
Back-office and customer service support for the financial sector, delivered in full compliance with regulatory requirements.
HR and Payroll
HR and payroll processes delivered on time, in full compliance with regulations, and with complete cost control.
We’re part of Gi Group Holding
Gi BPO is part of Gi Group Holding, one of the world’s leading providers of services for the evolution of the labour market. Through our ecosystem of complementary brands – Gi Group, Grafton, Wyser, Jobtome, Tack/TMI, and INTOO – we create sustainable and enjoyable experiences for both candidates and companies. Our comprehensive 360° offering delivers relevant and impactful solutions that address the ever-evolving needs of the world of work.
