Specialised expertise,
tailored execution,
measurable results.
Gi BPO operates through five dedicated divisions, each focused on specific business areas.
This vertical specialisation allows us to tailor outsourcing solutions that improve your operations, boost efficiency, and guarantee accountability.
Logistics & Manufacturing
We manage the operational flow — from warehouse to production line — to help you scale with control and flexibility.
Through our Logistics & Manufacturing division, we support supply chain and production-related activities, ensuring efficiency, quality, and responsiveness. Whether it’s adapting to seasonal volumes or improving KPIs, we take full responsibility for the outcome.
- Warehouse management
- Picking, packing & co-packing
- Loading & unloading operations
- Inventory management & replenishment
- Reverse logistics
- KPI & compliance tracking
Back Office & Digital
We streamline your administrative processes — combining automation and human oversight for speed, compliance, and accuracy.
From invoice handling to legal support, we take care of repetitive, non-core tasks with full accountability. Our digital capabilities allow for scalable operations that improve visibility, reduce error rates, and increase cost-efficiency.
- Invoice & payment processing
- Document & data management (capture, validation)
- Workflow automation (OCR, RPA)
- Compliance & legal admin support
- Contracting & tender management
- Multilingual customer/admin support
Field Marketing & Sales
We bring your brand to life — where people shop, engage, and decide.
Our Field Marketing & Sales division helps brands activate sales channels and build visibility in-store, on the street, and online. From auditing to sales promotion, our teams ensure consistent execution and measurable results — across geographies and formats.
- Field Force Management
- Sales Promotion Execution
- Merchandising & Post-Inventory Activities
- Data Collection & Market Mapping
- In-Field Events & Campaign Support
- Mapping projects
Banking & Insurance
We support banking and insurance processes so you can grow your business with full control, compliance, and operational efficiency.
Within this specialisation, we manage transaction processing, customer support, compliance activities, debt collection, and back-office operations, ensuring service quality, data security, and regulatory adherence.
- Customer service support
- Banking data analysis
- IT systems maintenance
- Lead generation and customer onboarding support
- Support for banking campaigns and products
- Monitoring and debt collection activities
HR & Payroll
We manage HR and payroll services so you can grow your business with full control and security.
Within our HR and Payroll specialisation, we handle salary calculations, employee documentation, and benefits administration, ensuring efficiency, regulatory compliance, and risk mitigation.
- Payroll processing
- Employee documentation management
- Benefits and allowances administration
- Reporting and settlements with authorities (e.g. ZUS, PFRON)
- Time and leave tracking
- HR advisory and compliance support
Let’s talk results
Get in touch to explore how our tailored solutions can support your business goals.